![]() ![]() Unfortunately, Topping has said that that it cannot resolve the issue. Since Paul alerted us to the Topping DAC issue, we emailed Topping Audio to try and find out more. “As the UK distributor of many brands, we take product issues very seriously. This is a company that’s trying to sell Topping’s D50s DACs, in the UK market, don’t forget.Įlectromod said that it would get on the case, contact Topping and promised to get back to me in a few days with more information and any news of a possible solution.Īfter a raft of email exchanges with Topping, Electromod has issued this statement based upon information issued to it via Topping itself, So I reported the issue to Electromod and it was very concerned indeed. Hence, any queries from this distributor will probably hold more sway and influence in a company like Topping. Finally and more critically, both Electromod and Topping have a financial connection and commitment. Electromod would also have an open channel of communication. Firstly, Electromod would have contacts on the inside of the company. Nevertheless, I also hoped that talking to Electromod would prove useful. The reported sonic issue included repeated and regular sound drops during play while in coax mode. This third channel member did a quick sound test and, sure enough, triggered sound drop outs via the coax port. A third reported no problems at all but I subsequently found the reason was that he never used the coax port. Another actually owned a D50s and also reported the same problems. One channel member stated that he’d heard of issues occurring from Topping D50s users posting on social media. It was after the video review was published that two YouTube channel members contacted me on separate occasions to report a possible issue with that coax socket. I assumed that the cut out occurred because I hadn’t pushed in my coax cable sufficiently onto the D50s socket This has happened to me before, in a past review of another product, so there was a precedent. During the review, I was swopping cables in and out of the hifi chain, changing DACs to do A-B comparisons, moving and shoving things around and the like. ![]() At that time, I assumed that the problem was me. ![]()
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